DP – Data Access & Protection Manual

We make this manual available to assist you in protecting your right to access to information and your right to (informational) privacy.

 
  Download the manual here
 

Access to Information

 
In terms of your constitutional right of access to information and the Promotion of Access to Information Act (2 of 2000), you may request access to any information about us or held by us, subject to these conditions:
 

  1. You need that information to exercise or protect your rights;
  2. The legal grounds for refusal don’t apply to your request;
  3. You have duly completed Form C : Request for Access to Record of Private Body and sent to our Information Officer;
  4. You have paid the prescribed fee(s).

 

Personal Information

 
In terms of your constitutional right to privacy and the Protection of Personal Information Act (4 of 2013), you may at any time, free of charge, request us to confirm whether or not we process personal information about you, and a full description of that information.
 

  1. Contact our Information Officer with a :-
  2. request for access, confirmation or a description of the personal information we process about you;
  3. completed Form 1 : Objection to the Processing of Personal Information
  4. completed Form 2 : Request for Correction or Deletion of Personal Information or Destroying or Deletion of Record of Personal Information

Website terms of Use
Privacy Statement
Cookie Statement


Contact information displayed on our website is personal information in terms of the Protection of Personal Information Act, and may not be incorporated into any filing system for any purpose.

Private correspondence The content of correspondence, including but not limited to email, fax, and text messages we send to you personally, is never intended for public access – it is intended for the addressee only, and may include protected personal information about us, you, other people or juristic persons. If you are not the intended recipient of such correspondence, do not forward, disseminate or publish its content - doing so may be a violation of data protection regulation. Please notify us and destroy the content. We apologise for any inconvenience, and guarantee to rectify the mistake with immediate effect.

Security You accept that no correspondence can be guaranteed to be 100% secure or error free. We do not accept liability for any errors in its content, or for harm resulting from the unauthorised interception, access, use, publication, dissemination or destruction of its content.